Get an overview of your invoices and payments

Here you’ll find all the information you need about invoices, payment methods, and where to access your billing details.
 

Where can I find my invoices?

You can access your invoices directly in Customer Portal eCare. Simply log in to view, download, or manage your invoices.

How can I pay my invoice?

We offer several payment options, including: Bank transfer
Payment details are included on your invoice. If you need further assistance, please finance@collicare.lt.

Invoice inquiries

If you have any questions regarding an invoice issued by ColliCare Norway, you can reach us at finance@collicare.lt.

Please include your invoice number in your inquiry.

If there is a claim regarding the invoice, it must be reported no later than seven days after the invoice date.

 

Invoices FAQs

 
Where can I find my invoice details?

All invoices are available in Customer Portal eCare. Log in to view and download past and current invoices.

What should I do if I haven’t received my invoice?

If you haven’t received your invoice, check your spam folder or log into Customer Portal eCare to download it. You can also reach out to finance@collicare.lt for assistance.

What happens if my payment is late?

Late payments may result in additional fees or service interruptions. If you’re experiencing issues with payment, please contact finance@collicare.lt as soon as possible.

How do I dispute an invoice?

If you believe an invoice is incorrect, please finance@collicare.lt within 7 days of receiving it. Make sure to provide your invoice number and details of the dispute.

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