Invoices
Here you’ll find all the information you need about invoices, payment methods, and where to access your billing details.
Where can I find my invoices?
You can access your invoices directly in Customer Portal eCare. Simply log in to view, download, or manage your invoices.
How can I pay my invoice?
We offer several payment options, including: Bank transfer
Payment details are included on your invoice. If you need further assistance, please finance@collicare.lt.
Invoice inquiries
If you have any questions regarding an invoice issued by ColliCare Norway, you can reach us at finance@collicare.lt.
Please include your invoice number in your inquiry.
If there is a claim regarding the invoice, it must be reported no later than seven days after the invoice date.
Invoices FAQs
All invoices are available in Customer Portal eCare. Log in to view and download past and current invoices.
If you haven’t received your invoice, check your spam folder or log into Customer Portal eCare to download it. You can also reach out to finance@collicare.lt for assistance.
Late payments may result in additional fees or service interruptions. If you’re experiencing issues with payment, please contact finance@collicare.lt as soon as possible.
If you believe an invoice is incorrect, please finance@collicare.lt within 7 days of receiving it. Make sure to provide your invoice number and details of the dispute.